Will I have to pay additional customs charges?
Please note we do not include customs or import duty fees in the shipping cost you pay at check out. In order to comply with US export laws and trade sanctions, the value of the goods is listed to match what you paid in retail value when you placed the order with Inventables. We are unable to intentionally split your order into multiple shipments in order to minimize the invoices’ stated commercial value.
We strive to ship your complete order all at once. This does not mean that all your packages will arrive at the same time. If there are backordered items in your order, we will ship the components we have in stock. When the backordered items arrive in our warehouse, we will ship these items out separately. This means that some items items in your order may arrive before others.
If some of your items ship out on a later date, you will not pay additional shipping charges for these packages. However, you will need to pay any required import and customs fees for each package, including backordered packages.
X-Carve orders ship in multiple packages. As such, some boxes may arrive before others, even when all items leave our warehouse on the same day.
If you are concerned about shipping or customs charges on larger items, such as the 1000mm waste board, you can opt to build your own waste board.
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