Troubleshooting

Bit is loose in the collet

Check collet and make sure it is tightened down Using a 13mm and 17mm wrench make sure the collet is tightened down all the way Associated Symptoms Depth issues Rough edge cuts

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USB connection is loose or faulty

Change USB cables Make sure that your USB is properly connected to your machine and computer. Try an alternate USB Port on your computer. If available, try using a different USB cable (the ones used...

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Machine won't connect

Unable to connect to Easel, the "Carve" button stays blue. Possible Causes FTDI Driver needs to be installed (For Windows users running X-Controller or Carvey) Wrong COM port selected (windows) Mac OS ver...

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The Easel Driver isn't installed

Install the Easel Driver Download the current version of the Easel Driver for your computer platform (macOS, Windows, or Ubuntu) from http://easel.inventables.com/downloads. Run the installer Associ...

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Stepper Motors move in random directions

When the stepper motor(s) try to move, it moves in a random direction instead of whichever way it was supposed to move. Possible Causes Wiring is loose Electromagnetic Interference (EMI) interrupted the jo...

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Material wasn't secure

Make sure clamps are screwed down tight onto your material Check the clamps and make sure they are tightly secured When using a large piece of material you might not have enough clamps. Add an extra...

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Normal wear and tear caused a nut/bolt to loosen itself over time

Add a nylock nut to eccentric v-wheels Get a M5 nylock nut Screw it onto the end of a bolt with an eccentric nut Tighten the nylock nut, ensuring the bolt and eccentric nut dont turn Adding a ny...

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Feeds and Speeds are too aggressive

Lower depth of cut Is the result better? Lower feed rate Is the result better? Associated Symptoms

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There is an obstruction causing the machine to fail homing

Make sure nothing is in the path of the machine Obstructions will cause the machine to make a loud grinding noise while homing Make sure clamps and material are not blocking the path in any way. In the...

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Electromagnetic Interference (EMI) interrupted the job

External accessories causing background interference If using a vacuum, try running the job without it. Make sure to use a grounded vacuum hose to prevent a static charge build up. Running a copper wire t...

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